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Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will appear. It comprises exhaustive information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast assortment of instructional video clips explaining how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our extensive Frequently Asked Questions database, which includes questions asked by actual users and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our fantastic team of technical support engineers available 24-7 and eager to assist you with any query. Each trouble ticket you submit will be answered in less than sixty minutes (the average ticket response time is just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 292865

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com